Privacy Policy
Effective date: March 16, 2026. This policy explains how Nursing Sarathi collects, uses, protects, and shares information.
What We Collect
Contact, enquiry, service, and limited technical website data.
Why We Use It
To arrange care, support families, document requests, and improve service delivery.
How We Protect It
Reasonable safeguards are used to reduce unauthorized access and misuse.
Where It Applies
This policy applies to website use, enquiries, and related service communication.
1. Information Collected
We may collect personal information such as name, phone number, email address, city, state, service requirement, preferred service timing, and patient condition details submitted through our enquiry and contact forms.
We may also collect basic technical information such as browser type, device information, IP address, pages visited, and interaction data for website security and analytics purposes.
2. Use of Information
Information collected is used to respond to enquiries, coordinate home healthcare services, schedule visits, communicate with patients or family members, provide customer support, and improve service quality.
We may also use information for internal record keeping, legal compliance, service updates, safety follow-up, and operational planning.
3. Data Protection
Nursing Sarathi uses reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
While we take data protection seriously, no website, software platform, or electronic transmission method can be guaranteed to be completely secure.
4. Third-Party Sharing Policy
We do not sell personal information. Information may be shared only on a need-to-know basis with authorized internal teams, assigned care staff, technology providers supporting platform operations, payment partners, or legal and regulatory authorities where required by law.
Where medically necessary and authorized, relevant information may also be shared with treating doctors, hospitals, laboratories, or emergency responders for continuity of care.
5. Medical Disclaimer
The website content is for general informational purposes only and does not constitute medical advice, diagnosis, emergency response, or prescription.
Home healthcare services are delivered within the scope of the booked service and, where applicable, under doctor guidance or prescription. In case of emergency, users should immediately contact emergency medical services or the nearest hospital.
6. Consent Clause
By submitting an enquiry, booking a service, or sharing patient details through this website, you confirm that you are authorized to provide the information and consent to its collection, processing, and use in accordance with this Privacy Policy.
A consent checkbox is required on the enquiry form before submission. If consent is withdrawn, certain services or follow-up communication may no longer be possible.
7. Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes relating to privacy, data handling, or use of this website shall be subject to the jurisdiction of the competent courts in India.
Contact and Compliance Note
Questions regarding this Privacy Policy may be directed to Nursing Sarathi at care@nursingsarathi.com or by calling +91 9560505355. This page should be reviewed whenever legal, operational, or patient-data handling processes are updated.